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ScytheEleven
02.14.2013 , 04:56 PM | #19
Just wanted to re-post and say that after trying to call again, and waiting in the que for 30 min, I was finally able to remove the security key from my account and log back in.

Despite having to wait so long to talk to someone, the person I interacted with acted in a quick, professional manner. So while I was frustrated with the hold time, I was very satisfied with the actual interaction.