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perduea's Avatar

02.14.2013 , 08:22 AM | #16
Dear customer support,

I logged in yesterday morning with no problems at all. After, logging out and trying to return to the game later in the day, it keeps telling me that "The email address, account, password, or security key you have entered is incorrect." I have entered this multiple times, restarted my computer, my router/internet, tried fixing the launcher, etc. I have tried everything and it still is giving me the error. I can however log onto the website with no problems. This is the second day that I am unable to log in and play the game, please help.

Name: Moonrayne
Legacy: Galaxy
Class: Sith Sorcerer
Level: 33
Server: Shadowlands