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02.13.2013 , 07:11 AM | #2 Click here to go to the next staff post in this thread. Next  
Thanks for the detailed post.

We are aware of the error code 18 issue that is affected some players and are working to fix it.

Thanks again and sorry for any inconvenience caused in the meantime.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.