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tanktest
02.05.2013 , 02:41 PM | #623
Quote: Originally Posted by Beesodd View Post
I'll try clarify further tanktest, but I'm not fully sure what's being asked, and you may wish to rephrase.

On tanktest, one of the months that got 500 coin was correct, as it was for a 30 day sub at the time. One of the months should have been 525, for the 60 day sub. So 25 coins were granted. Both months were due 525 on moonshoter, hence them being granted 50.

"refund transaction" just means that you put an item back after putting it in your basket and is unrelated to the grant issues.

The 1050 and 1575 were granted due to a separate issue, but they will have been considered to cover January's due coins for the purpose of the script.

LrdRahvin, looking into this, it seems that on the 25th of previous months, the coins were actually received early, and have now been adjusted to the correct date(which it looks like have been correctly received). Sorry for the lack of a satisfying response previously, we needed to wait for the mass fix for these issues to complete so that there were no conflicts.

I hope this helps.
For moonshoter Account

01/30/2013 Customer Service Grant 50 why ?
01/14/2013 Security Key Monthly Grant 100 correct ..
01/10/2013 Customer Service Grant 1575 WHY ?
12/26/2012 Subscriber Monthly Grant: 500 Cartel Coins 500 Suppose to get 525 ?
12/15/2012 Security Key Monthly Grant 100 correct ..
11/26/2012 Subscriber Monthly Grant: 500 Cartel Coins 500 Suppose to get 525 ?
11/15/2012 Security Key Monthly Grant 100 correct ..

For tankktest accuont

01/30/2013 Customer Service Grant 25 why ?
01/14/2013 Security Key Monthly Grant 100 Correct
01/10/2013 Customer Service Grant 1050 why ?
12/26/2012 Subscriber Monthly Grant: 500 Cartel Coins 500 Suppose to get 525 ?
12/15/2012 Security Key Monthly Grant 100 COrrect
11/26/2012 Subscriber Monthly Grant: 500 Cartel Coins 500 Suppose to get 525 ?
11/15/2011 Security Key Monthly Grant 100 COrrect



Were does it show i GOT the 25 extra on any account before Jan 10th ?

YOu say :

On tanktest, one of the months that got 500 coin was correct, as it was for a 30 day sub at the time. One of the months should have been 525, for the 60 day sub. So 25 coins were granted. Both months were due 525 on moonshoter, hence them being granted 50.

you say : On tanktest, one of the months that got 500 coin was correct, as it was for a 30 day sub at the time

can you show me were I was charged at any time for a 30 day sub no , I have used nothing but time cards from day one ... both were on a 30 day sub because I had to set it up that way at first there were no time cards then I had to use CC but once I could buy time cards that all I have used . if I remember right i did use time cards on both account before the FREE 30 days were up but left both accounts on a 30 day SUB till oct or NOV 2012 so saying that for one account and not other might not be right ..

You say :

The 1050 and 1575 were granted due to a separate issue, but they will have been considered to cover January's due coins for the purpose of the script.

Were they part of last months coins then thats cool ?.
were are my 500 coins for JaN sense by what you said you yourself are not sure and Phone support is right ?
IF not what was issue shouldn't I know incase of what is happening now ?
why did Phone support tell not to wry about it ?


you said :
but they will have been considered to cover January's due coins for the purpose of the script.

but then were did the extra 525 come from, will that come back on me .. yea it will it seems it all ready has /

on tanktest
50 exta for the 25 each month i did not get on that account .. till Jan 10th
and

525 for Jan on Jan 1oth
if thats why ?

the total amount I should have got was

575 if go by what I see on my account ...for Jan ?

same thing on the moonshoter Account

just got more coins I should not have ..

IM sorry if my tyiping sux but I did call and thought it was ok but now no 500 coins and come to find out i may not get them because i may have all ready
but Phone support says diff ,,