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Bronholz
02.04.2013 , 04:54 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Dionisio,

Thanks for contacting us.

There are a few steps below that I would like you to try:
  • Downloading the latest available version of the launcher from here: www.swtor.com/download
  • Adding the launcher (launcher.exe) and the game client (swtor.exe) to the exceptions list for your Firewall/Anti-Virus.
  • Flushing your DNS cache
  • Please ensure that the Ports that the game requires have been opened on your launcher.
Please try the above and let us know if they have an effect on the issue.

Additionally are you using any programs such as peerblocker? If so please try with this turned off.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support