error on update
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01.25.2013 , 10:51 AM |
Thanks for contacting us, please follow the steps below to try and resolve the issue.
Please go to
, download the latest launcher setup file and run the setup over the current installation. After this please remove and re-add firewall and antivirus exceptions for SWTOR.exe and Launcher.exe.
Then, ensuring that you have the launcher closed and gone from your Processes list in Task Manager, delete the following files:
- "Patch" folder
- "Patcher_-1toXX" or similar folders
- "assets_swtor_XXX_XXX" or similar folders (do not delete the folder named "Assets")
- "Patcher.version" file
- "Launcher.settings" file
- "Launcher.exe" file
Then run the Fixlauncher.exe found in the client installation folder.
Once this has completed, please restart your computer in
Safe Mode with Networking
, and let it patch.
Thanks for your patience.
Bronholz | BioWare Customer Service – Forum Support