Im haves the same problem! i can select character or even make new but once it goes to that loading screen after it freezes! I played this fine on my older PC and then the cpu fan broke and i had to build a new PC and ever since i got my new PC i cant play! Im a subscriber and paid for some items and never got to use yet some one should figure out whats wrong!
The only thing i did different on my new PC is i got the DVD and installed game from disc instead of downloading!
My PC passes all test on http://www.systemrequirementslab.com/cyri
for the game!
Latest drivers, up to date direct X all .net framework, done everything! I tried on both my copys of XP! I have dual boot 64bit and a 32bit verson! I been reading many others having this problem!
Intel(R) Core(TM) i3-3225 CPU @ 3.30GHz
You Have: 31.3 GB
You Have: Microsoft Windows XP Professional Service Pack 3 (build 2600)
You Have: Intel(R) HD Graphics Family
Pixel Shader version 5.0
Vertex Shader version 5.0
Dedicated Video RAM 256 MB