Refund? Do tell, exactly for what? What does BioWare owe you a refund for?
The game? Talk to the place you purchased it from
Early access? You're not guaranteed 7 days, or even 5. They said UP TO 7 days (they raised the limit from 5).
Customer Service? Well, according to the definition of 'customer', you're not one yet
We're at the mercy of Bioware right now. Sit back, enjoy the show, but please, stop trolling.