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PeterGun-SWE
01.15.2013 , 09:17 AM | #1059
ATT: DamionSchubert and JovethGonzalez

Today i got a reply to my ticket(Ticket number: 7714886) regarding the changes to the Phantom gear.

Can you please shed some light on the reply i got, since i find it both worrying and that it contradicts DamionSchubert reply from last week in this thread.

Here is a quote of the reply, and i highlighted what bothers me.

Quote:
01/15/2013 - SWTOR CSR: Hello Nanaja,

My name is Mark from the Star Wars™: The Old Republic™ Customer Service and i have reviewed your in-game ticket.

We would like to apologize for the delay in responding to your ticket and we are also sorry to hear that you have some concerns with recent changes made with Phantom Chestguard and accompanying items.

From time to time, based on a varity of factors such as player metrics and other forms of feedback, the development team will make adjustments to certain items in order to provide as much balance as possible. We would like to assure you that these changes are intended are never introduced lightly.

The decisions to make these changes are only ever implemented to benefit the player base as a whole. Because of this, we are unable to swap, refund or affect any items that have been adjusted by a game content change.

If you have any feedback or suggestions that you would like to bring to attention of the development teamin relation to these changes, please post them in this Suggestion Box of ourcommunity forumsat the following link so that they canbe seen by the Development team: http://www.swtor.com/community/forumdisplay.php?f=349

While our Developers may not post in every thread created there, they do read the forums on a regular basis, and constantly looking forfeedback from our players.

We would like to take the opportunity to thank you for yuor understanding on this matter. Should you reuier further assistance with any other issue, please do not hesitate to contact us again.

Kind Regards

Mark
Star Wars™: The Old Republic™ Customer Service
So please can either DamionSchubert and/or JovethGonzalez give me/us a reply on what really will happen, will the ones of us who want the old 'pre-patch' look back... get it or not?

Help me DamionSchubert, you are my only hope!