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01.11.2013 , 12:31 PM |
If you are receiving this error it can possibly indicate an issue with your network connection.
Please check the following to help resolve your issue:
Check Windows Task Scheduler (not task manager) for any software updates such as Google or Flash that may be interfering with your game connectivity.
Ensure that your network connection is stable. If you are using a wireless connection, using a wired connection will improve the connection.
You may try power-cycling your router by turning its power off waiting 30 seconds and then turning it back on again.
You may need to remove and re-add an exception for SWTOR.exe and launcher.exe to your Firewall and Anti-Virus.
Please go to the following location if you have installed the game in its default location: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor
From there, delete the file called DiskCacheArena. The DiskCacheArena file is recreated whenever the game starts so it is not harmful to delete this file.
If you utilize a VPN for your connection, you need to ensure that the game is allowed to communicate through the VPN. If you are using a proxy server, please ensure that it is configured correctly in Internet Explorer.
If you have any third party traffic management software running on your computer, you can try disabling it.
We apologize for any inconvenience caused.
Cerimon | BioWare Customer Service - Forum Support