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TheSM's Avatar

01.03.2013 , 08:14 PM | #1

Created this thread for users to post possible fixes and ideas related to the random CTD issue. Like many users I crash straight to desktop after a seemingly random amount of play time without receiving an error message. Also, do not waste your time performing the solutions suggested by customer support. This is not a hardware issue or a user related issue. Please keep posts strictly related and without any negativity towards BioWare or customer service

My system specs (so you can compare yours and to remove any notion of hardware problems):

Operating system: Windows 7 64bit
CPU: Intel i5 2500k @4.4 GHZ (also tested on stock speed, CTD issue remained)
GPU: Gigabyte GTX 570 SOC
RAM: 8GB Kingston HyperX (issue not present when I used to use 4GB HyperX, will test to see if issue remains when I reduce to 4GB)
Motherboard: Gigabyte Z68AP

I play SWTOR maxed out.

READ: some fixes may only work for a few individuals and are only here to allow you to test and inform us of what does and doesn't solve the issue so that we can figure out what the issue is related to.

Note: 'Fixes' that are tagged as >NOT VERIFIED< are solutions that only one user has reported in as working. To verify these fixes you will have to test them yourself as no users can currently vouch for them.

Current possible fix list:

Aortaex - 3GB switch for Windows Vista and Windows 7 >32bit ONLY<


lELADRIN - Uninstal SWTOR and clean registry (not fully verified but theoretically could work as all traces of the game would be removed)


Kayla_Shadowsong - Turn off SSAO in Nvidia Control Panel


Multiple users - Upgrade to Windows 7 64bit if using 32bit


okadaxi - Disable Realtek onboard sound >NOT VERIFIED<


Tautha - Install DirectX End-User Runtimes >NOT VERIFIED<


Unkown user - Memory Cleaner (worked for me so far, will test during longer play sessions of around 6+ hours)


As compiling a list as expansive as this one will take a huge amount of time I would like users to also post solutions that they have found. If you wish to to do this please post in the format seen above this post, an underlined title for easy identification and the main body of text inside spoiler tags so that the posts do not become too long.

On a side note, I am currently levelling a Vanguard called Caidern on The Red Eclipse. I have the intention of being a tank so feel free to add me.