I keep seeing people ask for things that has been stated that they will be getting. Case in point:
They have claimed to be working on character transfers for 9 months now. It is now going to be in the second half of 2013 based on that letter. Theoretically, yes, they're probably coming at some point, but the issue is priority. The list of things they've been "working on" since the guild summit is LOOOOOOOOOOOOOOOONG. That doesn't mean we should stop asking.
The squeaky wheel and all - why do you think he had to address SGRs?