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pooks
01.02.2013 , 01:13 PM | #29
I have an open ticket over a month old - how about giving your CSRs training or adding more to help players.

Guildee got a response from a CSR about the HK part not dropping that they were only helping players with class-related issues - he is a subscriber and deserves better (btw you need to re-write the HK part description to say you get it in Hard mode). They would not give him the HK part and closed his ticket.

Lots of bugs in this game - how about a bug thread and a focus by dev team to do a bug fix....
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