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martita's Avatar

01.01.2013 , 10:27 AM | #557
I must be having a separate issue than everyone else, because the second I log on it crashes to desktop. All that shows up is the main screen of the game and instantly crashes even before I can select which character to play. This has been happening ever since the 1.4 update which was in...what, October? I have yet to be able to play the game on my laptop but have of course still been paying monthly for it with no service. I have called the customer support literally 5 times, have several help tickets in and have waited HOURS to get help and nobody there can give an explanation as to why this is happening. I bought this laptop just so I could play this game and it's very frustrating that out of no where it just stopped working and has yet to work. I have done everything they have said would help and still the problem reamins. I'm beginning to think SWTOR is about to lose a customer just because they don't know how to fix this problem...