no kidding this is really getting stupid. 45 min on hold to have a guy that spoke crappy english tell me he could not understand me and hung up on me. i can feel for you.
and when u make a ticket they advice u to call and when u call u will recive this thing and when u make a new ticket u will get the same and the issue well be recycled.
just check the section and see how many ppl complain about he can't download a patch or he can't log in. do u think there issue is solved...for me I don't think so, this mean how many players we lost or for how long we are losing ppl cuz of this .