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Jeremiahlove's Avatar

12.19.2012 , 03:03 PM | #23
Quote: Originally Posted by Cerimon View Post
Greetings shakunetsu,

Currently our response time for support request tickets is not on target. This is due to the large number of support requests. As we work through these requests the resolution time will be reduced to the point where we will be able to action new tickets within a more satisfactory timescale. If you have submitted a ticket we ask for your patience until it is processed by our agents and that you submit only one ticket per issue as duplicate requests will induce further delay.

We apologize for any inconvenience caused and thank you for playing Star Wars: The Old Republic
most of the requests are the same one fix can let u solve more then 100 tickets. but what can we do alot of tickets are from the begin of this game when u have ppl to solve it. and ur only way is call ... call will not help anyone if we well be in queue for more then 2h.. we have a life and we have something to do.