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R_S_Mcsmash's Avatar

12.19.2012 , 01:05 PM | #18
Quote: Originally Posted by R_S_Mcsmash View Post
Ive been on hold for a hour just to see why my physical security key isnt working i was told i was being transfered and it would take 3 min.... and this is after being disconnected after being on hold for a half hour. i am a suscriber and basicly am paying money to be put on hold till i get sick of it and hang up. if i had been using my cell instead of a voip i would have paid for 3-4 months worth of subscriptions just to see why i cant use my key.
so after 2 hours of being on hold i got a error message from the computer voice phone lady and got disconnected.. what is going on here this is just disapointing. second time disconnected from customer support and i am a paid customer . not happy at all......