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symke's Avatar

12.13.2012 , 03:46 AM | #342

And getting worse.

Instead of getting more experienced and able to help, CS is getting worse by the month. Fixes that are not related to CM get side tracked.Tickets not working. Phone support is there only as an idea. Communication is non existent.
Old bugs are still rampant, new ones are resolved in weeks instead of days without any official words or help to those that suffering them.

The state of this game is terrible and future looks very bleak. Cash shop alone cannot save it. Quality is needed.