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Valethar
12.11.2012 , 07:34 PM | #3
Generally items will be returned in 30 days if no one collects them from the mail. Assuming that the account is inactive, they'll be returned eventually.

A way to avoid this in the future is to add all of your alts to your friends list. This will help you avoid sending them to a different player by accident by populating the recipient list with names as you type. Just a few letters is all it takes, then select the name from the list. Bear in mind this only works with characters of the same faction. You cannot add players, even your own alts, from the opposite faction.

TBH, this one is on you. If they do manage to find the time to return the items, count yourself lucky. They are under no obligation to protect you from yourself or otherwise correct mistakes of this nature.
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