We are currently investigating this issue internally. If you find yourself in this situation again (going from subscriber to preferred or Free-to-Play and back again), please go ahead and post the following and we will investigate further:
- Your character name.
- Your server name.
- Area logged in to (ie. Republic Fleet, Voss, etc).
- Approximate time when the incident occurred.
I know there have been a few patches over the last week or so but this issue is still occuring.
3. Smugglers Cantina near Senate tower on Corsucant
4. 2:54PM PST
Logging back into the character now (3:16PM PST) It is back to subscriber status.
Same issues as reported previously, total loss of rested exp, hotbars reduced to 1 and all hotbar icon locations erased when logging back in with subscriber status restored....etc...etc....