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12.05.2012 , 05:39 PM | #3 Click here to go to the next staff post in this thread. Next  
Hi Evolixe,

Unfortunately, we can't discuss specific account-related issues on the forum.

Your issue will be looked at again, and we'll get to the bottom of why the lock re-appeared. I'll also ensure that this thread is linked to your ticket for maximum clarity.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.