as the CS folks mentioned earlier we're definitely aware of this and have added it to our Known Issues list. We are looking to resolve this as soon as possible. Please keep an eye on the site and in this thread for any updates. Thank you for your patience!
I couldnt give a shiny **** if you are aware of this or not, why pay a subscription if you are limited and unable to use what you pay for? Everything that has come out of the stables has been bad comedy recently, instead of the game looking for a flag on the account it looks for it per character, what the hell kind of coding is that?
You had to fix the companion break you caused because it affected everyone, this is a fairly low impact issue so you dont really give a crap do you?