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Sutii
12.04.2012 , 08:04 PM | #8 Click here to go to the next staff post in this thread. Next  
Hello KronikToker,

I'm sorry to hear that this issue is ongoing, I would like you to try the following steps but prior to doing so please do make sure that the process list in Task Manager does not include a launcher.exe for SWTOR. Once you have checked that please do run through the following steps:
  • Please delete the "patch" folder, the patcher.version and the retailclient_swtor.version files in your client installation folder.
  • Go to www.swtor.com/download, download the latest launcher setup file and run the installation over the current one.
  • Remove and re-add firewall and antivirus exceptions for SWTOR.exe and Launcher.exe.
  • When starting the launcher please make sure that you run it as administrator and in Windows XP Service Pack 3 compatibility mode.
Should the issue persist after doing so please reply here with a DxDiag report as well as a copy of your most recent Launcher Logs. Information on how to obtain these can be found here.

Thanks.
Sutii | BioWare Customer Service - Forum Support