we are currently investigating this issue internally. If you find yourself in this situation again (going from subscriber to preferred or free-to-play and back again), please go ahead and post the following and we will investigate further:
- your character name.
- your server name.
- area logged in to (ie. Republic fleet, voss, etc).
- approximate time when the incident occurred.
Hi here is my LATEST time - the resetting of toolbars is making this hard to keep playing till this is fixed...
Also ALL my reward items (CE - pre order - heroic flag etc etc) disapear but are back in emails to be collected again /sigh
Thank you for recognizing this issue, PLEASE treat as a priority for all players....
Time 19.00 gmt 01/12/2012