This is why we can't have nice things
They do the dev interviews, they give us insight in a particular field of work. But just because some kid isn't satisfied, the moaning about it being no dev feedback instantly starts again.
And then some of those same people are still surprised why BioWare interaction with the community is so low. To the rest of us, the level of communication truly isn't a surprise anymore. If I were in their shoes I'd want nothing to do with people who post that kind of crap quoted either.