1. Exploits ... this bug is something that no one could exploit so ...?
2 Who, what, ... You had several of us posting information about this in several threads in several sub forums (crew skills, general, customer support). What more do you need?
3. The same as No.2
4.Doesn't affect gameplay enough ...? Are you kidding?
Like I mentioned, there were several threads with many players reporting this bug. I reported it on the 18 th of November. It took you 10 days to acknowledge this bug to be deemed your intention. 10 Days!!!
And for those 10 days you ignored every other section but "customer support".
Sorry to say it but you are just a sorry excuse of a Customer service. It's obvious you see cartel market bugs as priority. Quick money is all this company is interested in. And this CS is their flagship of incompetence.
I replaced biochem, bioanalysis and diplomacy with synthweaving, archeology and underworld trading. I lost every single blue and purple schematic in level range from 15 - 20. It happened 3 times (had to test it myself before I believed it was a bug and not my imagination), so I would say I lost around 5 blue and 3 purple schematics.
I wonder how long it will take you to fix this. It took you 10 days to acknowledge it
Oh ... and english is not my primary language, but I thought that the word "known" means something that is known to exist. But this is obviously PR talk, which uses entirely another form of English. So, would you be so kind and teach us this new and exciting form of English. Maybe many of our frustrations with your work will vanish once we understand why you "appear" to be so .... incompetent.