I received an email from Customer Service stating the following:
Having investigated your issue further I was able to confirm that your Cartel Coin count is correct and you should receive this subscription period's coin allowance around Dec. 7th, 2012. I understand that the ledger on the website says you will receive 500 Cartel Coins once F2P becomes active, however, this seems to be an issue with the coin display and synchronization rather than missing coins.
I'm not understanding what exactly is being said here. Am I not receiving the complimentary coins I was promised for being a subscriber prior to F2P? I purchased the game and subbed on Nov. 7th. They say it's an issue with the coin display and sync rather than missing coins, however, I am missing
If someone can break this down for me, I would appreciate it. Thanks.