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fatoldguy's Avatar

11.26.2012 , 01:00 AM | #23
The customer service in this game is on average HORRIBLE!

That said, while it took several days, the customer service rep named Andy, that handled my issue, and talked to me in game did an amazing job, he was patient when I clearly was frustrated, and they need to promote him, and hire more like him, quickly.
RIP Orange pixel

50 Sage, 50 Sentinel, 50 Commando, 50 Juggernaut, 50 Shadow.