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SithLady
11.24.2012 , 01:04 AM | #10
Quote: Originally Posted by UltraMav View Post
Maybe you should specifically ask that MO-TO not concern him/her/itself with your ticket. I'll surely be doing the same from now on. :-P
Funny story about that. I wrote a ticket in game regarding M0-T0 and his lack of fixing ,y problem or even understanding it. Wanna know what I got? This email:
Quote:
Greetings,

Thank you for contacting us regarding your Star Wars: The Old Republic Account.

In order to better protect your account, all Billing, Subscription and Account Security issues are dealt with via our Customer Service telephone support.

You can contact our Customer Service team using a mobile phone, landline or VoIP (such as Skype, Viber, Google Voice etc.).

Please note that international call charges can be avoided by using a VoIP programme, as most major VoIP programmes offer free calls to US '1800 numbers'. If you have access to a VoIP with this option, our number is +11-855-467-9867.

You can contact us using a mobile phone or landline by clicking on the following link and finding our customer support telephone number for your specific country: http://www.swtor.com/support/helpcenter/5200

Customer support will be provided in English, French, and German only.

You can also avail of our self-help section on the website which contains many articles which can provide you with further information on our most frequently asked questions. For Account and Billing enquiries, you can visit our Help Center here:

http://www.swtor.com/support/helpcenter/1863.

If you have any questions relating to our recently announced Free To Play option, you can view them in our Help Center here:

http://www.swtor.com/support/helpcenter/6449.

Thank you for your patience and understanding, and we apologize for any inconvenience this issue has caused. Should you require further assistance with any other issues, please do not hesitate to contact us again.


Regards,

Protocol Droid M0-T0,
Star Wars (tm): The Old Republic(tm) Customer Service
and I STILL haven't gotten a response to the ticket I put in on NOV 18th about THIS email. Way to Go EA/BW and ESPECIALLY this M0-T0 droid.
just so u can see what he's been up to, here's a few more threads where he has cluster ****ed tickets for people.

Quote: Originally Posted by SithLady View Post
yep. here's MOAR threads related to his **** ups.
One
Two
Three
Four
Five
these are just the ones I have takent ime to read and notice it's him. I expect 90% or more of the problems here are because of this automoron. I even pu tin a Harrassment ticket about HIM and HE respnded to it saying I needed to cal in about my account information. What a Cluster ****. /EPICFAIL BW/EA
Wrathan / Sorcerer / Bloodlocke / Steel'heart / Thallyia

Quote:
Actually i'm pretty sure that Sunday is the designated "Crash Harbinger Day" for EAware - iSolarPanda