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Fluba's Avatar

11.22.2012 , 04:24 PM | #10
This happened to me last night. I died and was back in the area before the group killed Ulgo Siegebreaker on Alderaan and myself and one other in the group were denied credit for killing the boss. I submitted a ticket and it was closed with an email that basically told me the only thing that I could do was "reset the phase" and try again. Apparently CS in this game is unaware that the world bosses aren't in phases. I wish the CS droids would actually assist customers rather than closing tickets with inadequate responses and without seeing if their response was adequate to solve the problem.