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Rhamnus
11.21.2012 , 06:22 PM | #6
So... after months of not playing I recently re-subscribed. I wanted to play the game with a friend of mine who also re-subscribed. When logging in at his place I made a mistake on my security question. Now I can't login without first calling the toll-free number. Well I have waited on hold for over 3 hours over the span of days! No one is responding. No human response. No email response. No ticket response. Nothing after 3 days. I can't play at my friend's place and neither of us want to play otherwise. Yet no response from SWTOR and they still have my money!!!

Absolutely the worst customer service of all time, and my first and only gripe about an online game ever. At this point they are actually just stealing my money.