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11.20.2012 , 07:37 PM | #6 This is the last staff post in this thread.  
Hi Jdezo,

I am very sorry, this mail will have been sent in error, creating a ticket was the best way to do this. I can see you already have other tickets in, these should not be replied to in such a manner.

I am sorry for the delay, we are currently working through some issues with character restore, so there's a longer delay than usual.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.