Well THANK YOU SASSY PANTS!!! Jeez, ask a simple question and get a annoying response. Maybe I don't spend BILLIONS of hours playing the game and just had a simple question and didn't want to do something as stupid as creating a ticket in the help center.
To be fair, you got two perfectly valid responses before you started questioning the people you were asking for help. Nothing more annoying than someone who asks a question and doesn't accept the answer, IMO