Subscriber changed to F2P and items gone?
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11.19.2012 , 07:25 PM |
Thanks for reporting this to us.
There was an account side fixed applied today to try and resolve the no active subscription issue players are encountering. It seems like this may be what caused you to have your entitlements refreshed.
We apologise for the inconvenience caused, if you are missing anything or your account is still incorrectly flagged please open a ticket and our Support Team will look into this further.
Thanks for your patience.
Bronholz | BioWare Customer Service – Forum Support