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AbsolutGrndZero
11.19.2012 , 05:47 PM | #1
My title says it. I've sent in two tickets having NOTHING to do with HK-51, one of which was actually a report of a player being very vulgar and offensive in chat, and both were closed with the "We are aware HK-51 doesnt' get gear blah blah blah" response. Not what I asked. I udnerstand you have a lot of tickets right now, and I'm ok with having to wait... but I do NOT appreciate having my ticket not even read and then closed with a canned response that has nothing to do with my issue!

Especially now that this game has gone free to play, subscribers should expect better customer service than we are getting. The fact that it's new,ly F2P is no excuse for not even reading a ticket.
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