It can sometimes take a little longer for the forum access to be added to accounts, so please ask them to keep checking over the next few hours and if they still aren't able to access contact us again.
hi again he is able to login but still has no access to the forums
Sorry to slap myself in the thread but my wife had a free account and is trying to set up a subscription.
Everytime she she tries it asks for a valid e-mail address to verify.
She enters her e-mail and nothing. No e-mail goes through so she can't subscribe.
Do you have the account name there?