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11.17.2012 , 03:06 PM | #2 This is the last staff post in this thread.  
Hello jasoncollins,

Sorry to hear you've been experiencing this, I appreciate that you are positive the issue is not with your connection directly, though to narrow down the source of the problem we do require that some troubleshooting steps are completed. With that said, and although you may have tried some of them already, could you please run through the steps in the following spoiler:

Please let us know how you get on, and if you need any clarification on the steps provided.

Sutii | BioWare Customer Service - Forum Support