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Sutii
11.17.2012 , 11:15 AM | #4 This is the last staff post in this thread.  
Hello again Matty-Wan,

Looking through your DXDiag Report I can see that you are missing some updates, most notably some Service Packs for your Operating System. With that said I would recommend that you check each of the points in the following spoiler as a first step towards resolving this issue:

Spoiler
If you are still encountering this issue after checking all of the above, please reply here including an updated DxDiag report. Information on how to obtain this can be found here.

Thanks.
Sutii | BioWare Customer Service - Forum Support