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Beruthien
11.17.2012 , 07:18 AM | #2 This is the last staff post in this thread.  
Hello Tidgy,

First thing to do would be to add firewall and antivirus exceptions for SWTOR.exe and Launcher.exe. Also opening the required ports on the router can help.

Please make sure that any traffic management software is disabled and if you are using a wireless connection, please try a wired connection.

Please come back to us if the issue remains.

Thanks!
Beruthien| BioWare Customer Service Forum Support