The only part of the OP's post that I agree with is the lack of communication from the developers. I have the impression that the monthly Q&A was inconvenient for the developers and that is why they stopped. Ok. Do a two month time frame. And not necessarily about what is coming in the future either. Address community concerns, what bugs are known and being fixed, etc. I personally do not ask for much but the occasional Q&A would be nice.

Maybe after Wednesday's patch Bioware will get back to talking to us again. I'd like that.