I found the fix for this!
You have the coins but it will show up as a 0. All you have to do is buy something from the Cartel Market and the rest of your coins will show up. What you can do then is under the 'Unclaimed Items" tab is refund your purchase and get the coins back to use on something else.
Good luck guys
didnt work for me... had 100 coins, after refund still 100 coins... didnt get my 950 bonus coins