Shadowlands error 9000 disconnects
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11.16.2012 , 10:15 AM |
Firstly, let me apologize for the delay in responding.
Please check the following to help resolve the 9000s:
Restart the game and attempt to login again.
Ensure that your network connection is stable. If you are using a wireless connection, using a wired connection will improve the connection.
You may try power-cycling your router by turning its power off waiting 30 seconds and then turning it back on again.
You may need to remove and re-add an exception for SWTOR.exe and launcher.exe to your Firewall and Anti-Virus.
Check Windows Task Scheduler (not task manager) for any software updates such as Google or Flash that may be interfering with your game connectivity.
If you utilize a VPN for your connection, you need to ensure that the game is allowed to communicate through the VPN. If you are using a proxy server, please ensure that it is configured correctly in Internet Explorer.
If you have any third party traffic management software running on your computer, you can try disabling it.
If the issue is persistent please let us know.
We apologize for any inconvenience caused and thank you for playing
: The Old Republic
Cerimon | BioWare Customer Service - Forum Support