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11.16.2012 , 02:58 AM | #2 Click here to go to the next staff post in this thread. Next  
Hi CaptainGreat,

This is an issue that has impacted some of our players and which is currently under investigation.

When we have an update about this, we'll let you know.

We apologize for the inconvenience.

Speire | Bioware Customer Service - Forum Support