I used to support the community, point people at the Dev Tracker posts which most recently addressed their questions. A lot of information gets shared, but never on this topic. So I am feeling grumpy and unhelpful.
Now, if they'd actually talk to us, I have a lot to contribute to the community. But it's all snark and sarcasm, all the time until the Comm Team addresses this.
We'd have to be amongst the community first. Feels a lot more like we're stuck outside the proverbial town limits, looking at the lights from our little collection of ghetto tents.
(Thanks to playing DA:O again, got a new Word O' The Day for this: "insouciance" - thanks, Aldous. I looked it up later, like you suggested.)