I'm going to have to disagree with you OP.
The old system was confusing, with too many different types of commendations for too many disparate things. The RNG was terrible, I NEVER got a piece of gear from a bag.
let me say that again
The current system is too grindy, but it is superior to the broken bag system hands down.
It takes longer now to get the top tiered gear than it did back then.