Ah the meme continues. No Mr. Hickman, it wasn't "the price" of the subscription, it was "the quality of the service" for the price of the subscription that drove people away. In fact, your patch 1.4 "quality of life fixes" forced me back to World of Warcraft. Fix your game and tell us the truth.
EDIT: You know keeping legitimate complaints from your management only keeps them in the dark. SWTOR is not in the state they think it is. If you continue to delete posts that describe problems (like the graphics issues which make it near impossible for me to play your game since patch 1.4) they will continue to write fluff and spin pieces. You are fooling no one.
You don't seem to understand how EA functions. They, the corporation, manipulate and evade, pursuing only the quickest and most short-sighted path to extracting money from you. Community, accountability, communication and creativity isn't in it's DNA. Maintaining the illusion of them caring about you as a gamer, as opposed to a dollar sign, is what they are trained to do. This is a major American corporation, and an aggressively hungry one at that. Be real, and quit wasting your time. Stop buying EA, as I'm doing. They've destroyed enough series for my taste.