I agree with a lot of this. i'm assuming you are also a mmo veteran. I think they should be asking the people who know what makes a fun mmo, the people who leveled to 50, the people who want this game to succede for help on improving the game. We have stated what we want and we know that it will take time, but we at least need to see some effort being done. Bioware we know you are trying but try reading more of the "Suggestion Box" and take some of the ideas, there are some very good ones in there! I still have faith, I waited since the game was first announced years ago for its release, and I will stand by you to the end!
I didn't become good at being an MMO analyst until doing more research on MMOs and how this game has been doing. And oh boy, EAWare has kept this game in maintenance mode for way too long.