Ah the meme continues. No Mr. Hickman, it wasn't "the price" of the subscription, it was "the quality of the service" for the price of the subscription that drove people away. In fact, your patch 1.4 "quality of life fixes" forced me back to World of Warcraft. Fix your game and tell us the truth.
EDIT: You know keeping legitimate complaints from your management only keeps them in the dark. SWTOR is not in the state they think it is. If you continue to delete posts that describe problems (like the graphics issues which make it near impossible for me to play your game since patch 1.4) they will continue to write fluff and spin pieces. You are fooling no one.