i worked in customer service for over 10 years, if u get told over and over again, they do something about it!
i'm guessing about 10-20% are oceanic subscribers, they will lose most of them if they don't do something about it where a server merge to 1 server or cross server is the only option that i can see! we need to keep bugging them cause people need to be pushed otherwise they just don't care....
it's human nature in the end to shut people up and go, "i've had enough of the nagging, lets do.... to fix it"
They're waiting for F2P to see if it changes the population.