Things have been getting a little heated in this thread and while I don't mind critiques of my work (that's what this forum is for!), everyone should try to remain civil while discussing such critiques.
With that being said, I'm happy to give a little insight into our thinking when we developed the Trooper story, and the interactions with General Garza in particular. As with the rest of the game, evoking the spirit of the films was the top priority; and in the films, the protagonists almost always receive their military-style briefings from generals or equivalently high-ranking individuals. In A New Hope, General Dodonna briefs Red and Gold squadrons directly; in Return of the Jedi, the squadron commanders and ground teams are briefed by General Madine, Admiral Ackbar, and Mon Mothma. Leia gives Rogue Squadron their briefing in Empire Strikes Back; I can't recall what exact rank Leia carries at that point in the story, but she and General Rieekan seem to treat each other more or less as equals, so Leia certainly carries a lot of responsibility regardless. All of the Jedi Generals in the Clone Wars regularly lead and give orders to individual clone squads.
I never interpreted these scenes as indicating that there are no chains of command or support staff anywhere in the galaxy far, far away; we just don't see them because they're not dramatically relevant. Watching Mon Mothma's directives filter down to Admiral Ackbar and General Madine, then down to their subordinate officers, and so on wouldn't fit the films' storytelling style.
So, we adjust things in order to achieve those same dramatic goals. Havoc Squad is designated as a special, elite team with a huge amount of operational freedom, reporting directly to General Garza instead of running through the normal chain of command like the rest of the Republic military. This allows the Trooper to have a single "command" character to develop their thoughts and reactions to over the whole course of the plot; it allows the Trooper to have a personal ship and take it anywhere they want; it allows the Trooper to take on any side quest at any time, rather than calling to secure approval to operate outside of given mission objectives; and basically glosses over all of the many, many other realistic aspects of military life that don't fit with the get-to-the-drama pacing of Star Wars and the gameplay requirements of our design.
I'm certainly not here to tell you that you're wrong for finding these things unrealistic or unenjoyable. But everything we do is done for a reason.
I get what you are saying. But again it just felt OFF. Yes General Dodanna briefed red and gold squadrons. But that was an extreme situation, again with Leia briefing Rogue duirng the evac. There really wasn't time for a solid briefing.
But on ROTJ, that was actually a good look at how a military chain of command big briefing works. You see that the General Madine and Admiral ackbar was addressing the senior commanders and squadron leaders of the fleet. But you notice something else. Other staffers and officers. Not just 1 general breifing a LT as when you first arrive on Courscant.
I guess what I'm driving at is that you don't see a COMMAND staff for Garza. It made it seem like she does it all alone. That just doesn't work with the kind of duties she has. I mean greeting you when you get to courscant, I can see that. But like when you arrive at a planet, does the General REALLY need to brief you on every planet.
Look at the IA. Keeper only briefs you on the MAJOR important stuff. Everything else, handed to a staffer IE Watcher Two.
Now for say the Guantlet when you first meet the supreme commander cause of the importance, yes the general would be there, that was handled to the T.
But say going to Hoth just to pick up a member of the team, again I don't see the relevance of Garza herself giving the briefing.
I hope you see what I am driving at.